Your privacy is of utmost importance to us at Easy Shortcodes. It feels like every single website is trying to gather some sort of data for financial gain. We’re going to be as transparent as possible with what we collect, and why. I can barely hold my own when I’m questioned by my spouse, I don’t know how I’d handle questions from Congress (or any other regulatory body). As a small development group, we adhere to a few fundamental principles to ensure your information is protected.
- We only request personal information when it is genuinely necessary.
- We do not share your personal information with anyone, except when complying with legal requirements, enhancing our products, or safeguarding our rights.
- We do not store personal information on our servers unless it is essential for the continuous operation of our website. We’ll store your name, we’ll store your license information, an email address, and information that can help us verify you’re one of our users.
Clients: We require information such as your name, email address, mailing address, phone number, credit card details, and website domain to create an account and deliver our Services to you. By giving us this information, you assert that you own and consent to our usage of this personal information.
Website Users: We may gather your name, email address, mailing address, and phone number if you provide it to us while visiting our Website, including in connection with a contact request. Additionally, we collect information like web server logs, IP addresses, browser type, and other statistical data as part of aggregated data. We use Google Analytics to help us collect statistical information about our Website visitors and how they utilize the Website on an anonymous, aggregate basis. However, we will not link this data to your personally identifiable data unless required to do so to cooperate with law enforcement activity or other governmental requests or to comply with the law. We may use this information to gain a better understanding of our Website users, enhance our Website, and improve our Services. Depending on your browser and device type, you may have control over the information that Google Analytics uses. To understand how Google Analytics collects and processes data, please visit www.google.com/policies/privacy/partners/. We utilize cookies, beacons, tags, and other tracking technologies to collect demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. See our Cookie Policy, below, for more information.
UTILIZATION OF YOUR INFORMATION
We use the information we collect from you for the following purposes:
- To address any inquiries from you, including sales and support requests.
- To contact you concerning any agreements or accepted terms that you may have with us for the Services.
- To send you marketing emails, special offers, advertising campaigns, or newsletters.
- To understand how our Services and Website are utilized.
- To provide you with information logs related to our Services usage.
- To inform you about changes to our Services or Website functionality.
- To enhance our offerings, including the development of new features and functionality for our Services and Website.
- To process payments and billing for our Services.
- To customize search results.
- To diagnose and resolve issues.
- To detect and prevent fraud.
- To carry out other purposes as disclosed to you through the Website or in terms or agreements between you and us.
- To process the information for other purposes for which we obtain your consent.
INFORMATION SHARING
We share the information we collect about you in the following ways: When you submit a ticket, purchase a product, or buy from us. If one of our team members needs to verify who you are, we use your information to try to figure out how we can help you.
Advertising Sharing: We don’t use website visitor data to target you. Companies use re-targeting practices using Social Media “pixels” – that’s not us. We don’t advertise to our members if they’ve visited our website in the past. We advertise to anyone who is a web developer or may be a website owner or manager.
Business Transactions: To share information with a third party in the even that you want a refund. We use Stripe to process all our payments, so your data may be shared with them to process a payment, issue refunds, etc.
Creating De-identified Data: We may aggregate or otherwise de-identify your personal information so that it is no longer able to be associated with you (“De-identified Data”). We can use this data to show people the number of users we have on our system. If we want to show “Join over xxx number of users!” this is what we’re talking about. Or if a company were to approach us and say “How many members do you have, and how much do you make?” We can use this data to answer the question without giving out actual user data.
As Required by Law or Similar Investigations: To comply with legal obligations (e.g., subpoena) or investigate potential legal violations. We may be required to share personal information in response to lawful requests from public authorities, including meeting national security and/or law enforcement requirements.
Safety: We may disclose your information to protect and defend our safety and that of other users in connection with investigating and preventing fraud or security issues.
Consent: We may share your information for other ways not described above with your consent.
DATA RETENTION AND SECURITY
When we no longer have a legitimate business need (e.g., termination of a Customer agreement) to process your personal information, we will either delete or de-identify it.
We take all reasonable steps to protect information we receive from you from loss, misuse, or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure your information, and we use industry-standard encryption for your data that is transferred over the internet. Despite our use of encryption, we cannot guarantee any method of transmission of information over the internet is 100% secure. If you have any questions about the security of your personal information, please contact us as detailed at the end of this Policy.
CHILDREN
Our Website and Services are not directed at children. We do not knowingly collect personal information from or about children under 13 years of age, and the purchase of our Services by children under the age of 13 years of age is prohibited.
THIRD-PARTY SITES AND SERVICES
Our Website may contain links to other websites and services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. We do not control third-party websites, applications, or services, and we are not responsible for their actions. Other websites and services follow different rules regarding their collection, use, and sharing of your personal information. We encourage you to read their privacy policies to learn more.
COOKIE POLICY
Our Website utilizes cookies, beacons, tags, and other tracking technologies to gather demographic information about you, identify your visits to our Website, other interactions with our Website, and personalize your search experience on our Website. You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may limit your use of certain features or functions on our Website.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. If we do, we will update the “effective date” at the beginning of the Privacy Policy. If we make any material changes to this Privacy Policy, we will notify you either by prominently posting a notice of such changes or by directly sending you a notification.
CONTACT US
If you have any questions, concerns, or complaints about this Privacy Policy, your personal information, our use and disclosure practices, or your consent choices, please contact us using the information provided at the end of this Policy.
CONTACT US
If you have any questions or concerns over this Privacy Policy, or wish to exercise any of your statutory rights, please contact us at:
Privacy Matters: privacy@easyshortcodes.com